Report a missed collection
Look up the collection day and submit a sample request for a missed household waste pickup.
Municipal services
Find your way around local government.
Access city services, public meetings and resident information from a single, easy-to-browse starting point.
From the program desk
Missed collection report
Start with the task you need to complete.
Apply for a parking permit
Review sample proof-of-address requirements and find the permit type for your street.
Get involved
Choose what works for you
Report a problem
Find the right route for a missed collection, damaged footpath or faulty streetlight.
Follow local decisions
Browse public meeting dates, agendas and notices in one place.
Civic Window
Find another way to take part
Browse public meeting dates, agendas and notices in one place.
Select a permit type and complete the sample parking permit application.
Find the right route for a missed collection, damaged footpath or faulty streetlight.
Take part
Report an issue or find the right service.
The work
A single place to start with local services
Civic Window organizes requests by what a resident needs to do. Each entry explains which department handles the issue and what information to collect first.
City Services
Find the right route for a missed collection, damaged footpath or faulty streetlight.
Permits
Browse public meeting dates, agendas and notices in one place.
Public Meetings
Save the details that matter and compare them across options. Ask about changes to availability or requirements before making arrangements.