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Customer support software / 03

Shared Inbox

Assign the ticket to a teammate and keep saved replies editable before sending.

support workstation with neutral tones
Customer support software

Customer support software

Shared Inbox guide

Try one task first

Pick a task you do regularly and see how it fits the available tools, access hours or support. Check what is included before choosing a plan.

Shared inbox

Assign the ticket to a teammate and keep saved replies editable before sending.

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Try routing a sample customer email through the shared inbox.

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